As computer scientists we are trained to communicate with the dumbest things in the world – computers – so you’d think we’d be able to communicate quite well with people. MS, like a bank, won't replace it unless you have REALLY good proof of ownership, (like most of the You are currently in the position of someone who shredded a hundred dollar bill. Other than that, you are S.O.L, you will have to buy a new copy of Office. Is there any chance you have an image copy backup of the old computer with 2010 activated on it?ĭo you still have access to the broken computer? Sometimes the HD can still be accessed by a skilled technician, at least long enough to extract a few files, like the product key. The online account was the 'safest' place.ĭo you have the 2010 product key number written down anywhere? If you wish to keep some of your Office 2007 applications. The installer will remove all of your Office 2007 applications, and then install their 2010 counterparts. Accept the license agreement, and then click Upgrade to upgrade to the latest version of Office. You had to keep a record of your product key in order to use it to re-install. Enter your Product Key from the Tech Guarantee website as above, and click Continue. The 2007/2010 "upgrade" was a full standalone 2010 license. You need 2 things to install Office, your unique 25 character product key and the matching generic installation file.
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